GLOBOTRONIX
Domestic Checkout & Wholesale/Export Verification
Payment & order policy.
Authorization isn't acceptance. Verification protects everyone.
Submitting an order is an offer to purchase. A payment authorization, charge, or automated order confirmation does not necessarily mean Globotronix has finally accepted the order.
For wholesale, international, and customer-requested sourcing transactions, payment must originate from the actual approved purchaser — third-party payments are not accepted.
The buyer and the payer must match
For wholesale, international, and sourcing transactions, a friend, relative, agent, or unrelated company may not pay on behalf of the approved purchaser unless a documented arrangement is expressly approved in writing.
Verified Before Fulfillment
Every order goes through checks.
Fraud Prevention Built In
Protecting you and us.
Pricing Errors Corrected Fairly
Never used to mislead.
Buyer = Payer
No third-party payments on B2B.
Order Basics
Payment, acceptance, and pricing
PAYMENT METHODS
Accepted payment methods are those displayed at checkout or stated in the applicable quotation/invoice. Payment processing may be provided by third-party payment providers subject to their terms.
ORDER SUBMISSION IS NOT FINAL ACCEPTANCE
Submitting an order is an offer to purchase. A payment authorization, charge, or automated order confirmation does not necessarily mean Globotronix has finally accepted the order. Orders remain subject to payment, inventory, pricing, fraud, verification, shipping, quantity, compliance, and other reasonable checks.
Verification & Fraud Prevention
Why we ask for extra checks
ORDER VERIFICATION
High-value or higher-risk transactions may require reasonable verification, including identity, billing/shipping information, business information, payment ownership, or a valid government-issued photo ID. Submit verification only through the method Globotronix specifies. Failure/refusal to satisfactorily verify may delay or cancel the order.
FRAUD & SECURITY
Globotronix may hold, decline, or cancel an order before shipment, to the extent lawful, for legitimate fraud-prevention, payment, verification, security, inventory, pricing, compliance, shipping, quantity-limit, or risk-management reasons. Globotronix will not decline/cancel for a prohibited reason. If Globotronix cancels after collecting payment and a refund is due, the amount is returned to the original payment method.
PENDING AUTHORIZATIONS
Banks/payment providers may place temporary authorization holds. Globotronix does not control how quickly a bank releases a pending hold after cancellation or adjustment.
Pricing, Tax & Cancellation
Errors, limits, and refunds
PRICING & LISTING ERRORS
Globotronix works to provide accurate pricing and product information. If a material pricing, specification, inventory, or listing error is discovered before shipment, Globotronix may contact the customer, offer corrected terms, or cancel/refund the affected order to the extent permitted by law. Errors are not used intentionally to mislead customers.
QUANTITY LIMITS & BULK ORDERS
Reasonable purchase limits may apply by product, promotion, customer, payment method, or address. Attempts to circumvent disclosed limits may be reviewed. Unusually large retail orders may be directed to Wholesale/Bulk Sales.
SALES TAX & TAX EXEMPTION
Sales tax is collected where required. Tax-exempt/resale customers must provide valid documentation and complete any required verification before tax-exempt treatment is applied.
ORDER CANCELLATION
Contact Globotronix as soon as possible. Cancellation is not guaranteed once processing, fulfillment, or shipment has begun. Once shipped, the Returns & Refunds Policy generally governs.
REFUNDS
Approved refunds are generally returned to the original payment method. Posting time is controlled by the customer's bank/payment provider.
PAYMENT DISPUTES / CHARGEBACKS
Customers are encouraged to contact Globotronix first so we can attempt to resolve a problem. Nothing in this policy restricts legitimate rights with a card issuer or payment provider.
International, Export & Wholesale Payment
Extra verification for B2B and export orders
International, export, wholesale, and sourcing transactions may require enhanced verification, including purchaser identity/business, payment ownership, destination, consignee, ultimate consignee, end user, end use, freight forwarder, and other compliance information.
INTERNATIONAL / EXPORT PAYMENT REVIEW
International availability does not guarantee transaction approval. Globotronix may decline, hold, or cancel a transaction if required information cannot be verified, payment does not meet transaction requirements, or the transaction presents legal/compliance/security risk.
WHOLESALE & SOURCING — PAYMENT MUST COME FROM APPROVED PURCHASER
For wholesale, international, and customer-requested sourcing transactions, payment must originate from the actual purchaser approved by Globotronix unless a legitimate parent/subsidiary/affiliate/trade-name/purchasing-agent arrangement is disclosed, documented, and approved. Third-party payments are not accepted for wholesale, international, or customer-requested sourcing transactions unless Globotronix expressly approves the documented arrangement in writing.
EXPORT / SANCTIONS COMPLIANCE
Payment acceptance does not override export-control, sanctions, restricted-party, destination, end-user, or end-use requirements. Globotronix may request additional compliance information before accepting or fulfilling an international transaction.
WHOLESALE TRANSACTION TERMS
Quotes, invoices, purchase agreements, and other transaction-specific documents may include separate deposit, advance-payment, cancellation, inspection, shipping, return, warranty, or other commercial terms. Those terms control where expressly applicable.
Legal Rights
What this policy doesn't take away
LEGAL RIGHTS
Nothing in this policy eliminates or restricts rights that cannot lawfully be waived.
Payments, Verification & Cancellations
Get Help With an Order
Whether it's a verification request, a cancellation, or a pricing question, we'll follow up quickly.
Prefer email? Reach us directly at info@globotronix.com.
FAQ
Questions customers ask
Does an order confirmation mean my order is finally accepted? +
Not necessarily. Orders remain subject to payment, inventory, pricing, fraud, verification, shipping, quantity, and compliance checks.
Can I cancel after placing an order? +
Contact us immediately. Cancellation is not guaranteed once processing or fulfillment begins. After shipment, the Returns Policy generally governs.
Can someone else pay for my wholesale or international order? +
Generally no. Payment must originate from the actual approved purchaser unless a legitimate documented affiliate/agent arrangement is reviewed and expressly approved by Globotronix.
Why is my payment still showing as pending? +
Banks and payment providers may temporarily retain an authorization even after cancellation. Your financial institution controls how quickly that pending charge clears.
Can Globotronix request ID for my order? +
Yes, for selected high-value, higher-risk, fraud-prevention, verification, wholesale, or international transactions. Submit verification only through the method Globotronix specifies.
Have a question about an order?
Have your order number ready and reach out — we'll help sort it out.