Privacy Policy

Welcome to Globotronix, your trusted marketplace for all things tech. 

Please know that we value our customers’ trust and privacy above everything else. When you share your personal details with us, such as your name, email address, phone number, and shipping address, it is saved in an encrypted form. This is to protect your privacy and make you feel safe.

Understand that there is a certain way in which we handle your information, and as a valued customer, we would want you to know that. This Privacy Policy explains what data and information we collect, how we use it, and how we keep it safe when you shop with us. It also explains how you can control that information. 

By using our website, you agree to the terms and conditions described below. 

At Globotronix, we strive to make your experience better in every way possible. For this purpose, we collect, use, and share information about our customers to meet their needs and customer expectations. It also helps us deliver better services to you and meet the community standards. 

Here we will discuss what information we collect, how we use that information, how and where we share that information, the usage of cookies and cache, how we protect your data, your rights and choices, and how you can control and limit what information we collect. 

Who We Are

Globotronix, founded in 2025 and headquartered in Richmond, Dallas, Texas, is a modern online marketplace for all things tech. We offer laptops, Apple products, gaming accessories, printers, scanners, and several other gadgets. 

We serve individual customers in the US and resellers worldwide. Our mission is to make technology affordable and accessible for everyone, while maintaining trust and transparency with each purchase. 

Data Collection

We collect information, both personal and non-personal, to improve our interface, enhance customer experience, process your orders, and provide better services.

  • Personal Data

This includes information that you provide directly, such as:

  1. Name
  2. Email Address
  3. Billing and Shipping Address
  4. Phone Number
  5. Payment Information (processed discreetly via trusted payment partners)

  • Automatically Collected Data

When you visit our website, some technical information is collected automatically, including the following.

  1. Type of browser
  2. IP Address and Device Information
  3. Referring URLs and Viewed On-Site Pages
  4. Time spent on the site
  5. Customer Feedback and Survey Responses
  6. Location Information

Please note that our website is designed to gather some information on its own. It may not follow “do no track” prompts and requests by the user. 

All the latest operating systems and devices have the option of app permissions, where the user is required to give permission to give access to this information. If you do not wish to share your information, you can choose not to give us that permission. If you want to make use of our features temporarily, you can give us permission and access for the time being. Once you are done, you can limit access and remove that permission. 

This applies to all the websites and applications that are asking for your permission. You can always choose not to give them access and permission to your information and browsing history. Note that the location information will still be collected from the automatically extracted IP address.

  • Data Collected by Others

We also work with trusted advertising partners and third parties who may collect certain information when you visit and purchase with our website. 

These partners, such as Google Analytics, Meta (Facebook, and Instagram), X (Twitter), TikTok, and Shopify apps, may use cookies, pixels, or tags to gather some information. This includes;

  1. Device and Browser Information
  2. Page visits, clicks per page, and time spent on the site
  3. Ad engagement data (such as views and conversion)
  4. Location and general demographic information

Collecting this information helps in measuring the effectiveness of the ads and improve the overal user experience.

Our partners collect, handle and process data under their own privacy policy. It is best that you review their privacy statements to know more about how your information is handled. Also, you can always manage your ad preferences or opt out of interest-based advertising by modifying the settings on your device.

How We Use Your Information

Please know that whatever information we gather, it is to make your shopping experience better with us, based on your feedback and preferences. This information also helps in making this marketplace a safe and ideal community platform. It also helps in the following purposes;

  • Processing and Delivering Your Orders
  • Provide Customer Support and Order Tracking
  • Conduct Research and Analytics
  • Send Newsletters and Promotional Emails (with your permission)
  • Improve Website Layout, Performance, and User-Interface
  • Fraud Protection and Website Security
  • Comply with Legal or Regulatory Obligations, such as Texas Data Privacy and Security Act (TDPSA)  

Note: You can choose to opt out of marketing and promotional engagement anytime by clicking the “Unsubscribe” link in the emails or contact our customer support team.

Data Sharing and Third Parties

Rest assured, we do not sell or rent your personal information to anyone. Your privacy is important to us. However, we do share some information with our marketing partners, payment platforms and trusted third party apps. Below are some of those partners and platforms.

  • Ecommerce platforms such as Shopify
  • Payment partners such as PayPal, Stripe, VISA and MasterCard
  • Analytics tools including Google Analytics 
  • Marketing platforms, including Facebook, X, TikTok, and similar meta ad services
  • Shipping and logistics companies
  • IT and security providers

These are carefully selected, trusted partners who are only provided limited information that can only be used for authorized purposes. 

Cookies and Tracking 

Our website uses cookies to enhance your user experience with time. These are small files stored on your device and they help us in the many ways listed below.

  • Keep you signed in
  • Remember what you saved in your cart
  • Track website traffic and search patterns
  • Personalize your user experience by giving suggestion based on your searches

Your Rights Under U.S. and Texas Law

Based in Texas, we comply with the Texas Data Privacy and Security Act (TDPSA) and other applicable federal privacy standards and laws.

Depending on where you are from, you have the following rights

  1. Right to Access: You may request the personal details that we have stored about you

  2. Right to Correct: You can always fix and update any information that you find inappropriate or inaccurate

  3. Right to Delete: Request to delete your personal information at anytime, except when legally bound to retain that data

  4. Right to Opt Out: Decline the use of your data for targeted advertising or promotions at anytime

To exercise your rights, please contact us at info@globotronix.com. We need to verify your identity before processing your request but we would be happy to help.

Data Retention

Whatever data that we collect, rest assured that it remains safe with us. We only keep it for as long as it is deemed necessary to do so. For as long as it fulfills the purposes mentioned in our policy terms. When your information is no longer needed, it is securely removed from the system or anonymized.

Data Transfers

For bulk, wholesale orders, and international operations, your information may be transferred to trusted partners located outside of the United States, such as one of our reliable courier company.  

Please know that we always select our partners and vendors very carefully. Whenever data is shared, we take steps to ensure it remains protected as per the Privacy Policy terms and applicable state privacy standards.

Children’s Privacy

Globotronix is an online marketplace designed for adults (18 years and older). We don’t intend to collect personal information from children. Upon finding that a child (below 18 years of age) has shared personal information with us, we will delete it right away.

Policy Updates

Globotronix reserves the right to update and make amendments to these policies at any given time. We can do so to reflect changes in our system, to make the operations smoother or to follow legal obligations. Updates will be posted on this page too. You can keep a check on this page to stay informed about how we protect your data.

Thank You For Trusting Globotronix

Your trust and privacy is of utmost importance for us. We protect your data and maintain complete transparency throughout the whole process. Please know that we only collect data to make your shopping experience better and safer. We never sell your information and we always protect it very carefully.

Contact Us

If you have any further questions or concerns, feel free to reach out to us. 

Email: info@globotronix.com

Location Pin: Richmond, Dallas, Texas.